Privacy Policy

Effective date: January 1, 2024

This privacy policy for Direct Medical Ventures, Inc. (doing business as Metabolize Health) (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, transparently, and securely. It also describes your choices regarding use, access, and correction of your personal information.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. Specifically, we collect the following:

Names
Email addresses
IP addresses
Phone numbers
Contact preferences

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide and improve our services
To personalize your user experience
For marketing purposes
To respond to user inquiries and support requests

3. Sharing Your Information

We may share your information with third parties in the following situations:

With data analytics services to understand how our service is used
As part of a business transfer, such as a merger or acquisition
With partners who integrate with the Google Maps Platform APIs
With business partners to offer you certain products, services, or promotions

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. The purposes of using these technologies include:

Analyzing our service usage
Enhancing site functionality
Personalizing user experience

5. Managing Your Information

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by contacting us at:

Email: privacy@metabolizehealth.com
Contact Page: https://metabolizehealth.com/contact/

6. Security of Your Information

We use appropriate technical and organizational measures to protect the personal information we collect and process. These measures include:

Encryption of data in transit and at rest
Secure server hosting

7. Children’s Privacy

Metabolize Health does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Compliance with Privacy Laws

We are committed to complying with United States and California privacy laws, including the California Consumer Privacy Act (CCPA).

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

What Personal Information We Collect and How We Collect It?

We collect personal information that you provide directly to us:

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

How We Use Your Personal Information?

We use the personal information we collect for the following reasons:

To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
To provide you with information about the Services that you request from us or which we feel may interest you.
To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

How We Share Your Personal Information?

We may share your personal information in the following ways:

With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Your Marketing Choices

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: info@metabolizehealth.com.

Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

International Transfers

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

Changes to This Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

Contact Us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

Direct Medical Ventures

25301 Cabot Rd Laguna Hills CA US 92653-5523

info@metabolizehealth.com

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@metabolizehealth.com
Contact Page: https://metabolizehealth.com/contact/